Open New Customer Tickets

Open New Customer Tickets

Computer Repair

  • I confirm my data is backed up and I understand the risks of hard disk failure can lead to loss of data and under no circumstances are Compusafety Technologies LLC liable for any data loss whatsoever.
  • I understand that the time it takes to diagnose and/or repair my device is unpredictable and any times quoted are based on a best guess of the work involved and is not a guarantee of how long it can take.
  • If you cancel your repair after we have started the repair you will be liable to make payment of any parts ordered for your repair and a calculation of the cost of labor to the maximum of the agreed quoted cost of repair will be charged. We will not release any item back to you until payment in full is received.
  • I understand that although everything possible is done to ensure my device is not damaged during diagnosis / repair, some non-serviceable and sealed devices (such as iPad’s / Tablets / Cameras etc.) are impossible to dismantle for diagnosis or repair without physically damaging the device to gain entry into it and the worst case cost will be included in the quote to repair your device.
  • We do not have specific knowledge of your computer and its configuration. Whilst we use our best efforts to minimize disruption to your system, we cannot be held responsible for any unforeseen consequences of our services including any loss or corruption of data, information or records; any loss of goodwill, or any loss of business or contracts; any failure by you to follow our reasonable advice, recommendations or instructions; any losses you may suffer arising from your use (or failure to use) any anti-virus and internet security software and any loss that is not reasonable foreseeable.
  • I understand I will not receive my repaired device until payment is received in full.
  • If I leave my device for more than 60 days without prior arrangements it is considered abandoned and my device will be recycled, resold to recover costs or disposed of.
  • I understand if my device’s operating system is reloaded, programs such as Microsoft Office, Word, Excel, Anti-Virus Software etc. may not be present on receipt of my repaired device and I understand I will need to provide the original installation media if Compusafety Technologies LLC are to re-install my software.
  • I understand the terms and conditions as below and as stated on Compusafety Technologies LLC website.
  • IT IS IMPORTANT YOUR DATA IS BACKED UP. WE ACCEPT NO LIABILITY FOR LOSS OF DATA. IF YOU ARE UNSURE, WE OFFER A DATA BACK UP SERVICE. PLEASE ASK US ABOUT OUR DATA BACKUP SERVICE IF YOU WANT US TO BACKUP YOUR DATA FOR YOU.

TV Mounting

  • I Understand that the wallboard will be drilled, and TV mount secured by screw fasteners or wall toggles
  • Compusafety Technologies will take care in mounting and fastening mount to wall but wall board will be impacted by the mounting process. Compusafety Technologies is not responsible for repairing any holes made by this process
  • Compusafety Technologies is not responsible for getting permission to impact the wallboard this responsibility is that of the homeowner or renter
  • Walls will need to be opened if Audio, Video Cable wires need to be hidden in wall

 

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